COVID-19 Production & Delivery Impact
Please note that due to this unprecedented COVID-19 situation we're having to adhere to government social distancing guidelines and strict health and safety measures, which means that the production and delivery of your glasses will take longer than normally advertised. We are working as hard and as fast as possible to ensure our customers receive their orders as quickly as possible.
To avoid any possible delays in the mailing system, we currently recommend choosing a Tracked Delivery method (ie, Tracked 24/48, Special Delivery, International Tracked & Signed).
International Delivery Delays - Royal Mail have advised us that there is a delay of approximately 4 weeks with delivery to Brazil, Canada, Japan, South Africa & South Korea.
See here for COVID-19 Information.
You can check details of your order and track progress in your account here. Please note, you will need to ensure you have created an account in order to track progress. If you have completed an order as a Guest User you will not have access to this information.
Should there be any issues with your order or we require further information, we will contact you directly by the email you used for your account/order.